General information and mandatory information
The legal entity responsible for this site (also mentioned as ‘we’, ‘us’ or ‘controller’) is Ramonda 1918 d.o.o.
Address: Bijeljina, Milosa Crnjanskog 1, Republika Srpska, BOSNA I HERCEGOVINA
E-mail: ramonda1918@gmail.com
Phone: +381 64 1281 515

Data protection
We value the privacy of our visitors and do our best to comply with existing privacy regulations. This Privacy Policy document outlines the types of information that is collected, how we use it, and how we protect your data.

Please be informed, that the transmission of data via the Internet may be prone to security gaps. It is not possible to completely protect data against third-party access.

For security reasons and to protect the transmission of confidential content, such personal data, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

What information we collect and store?
Technical data
When you are using Internet and namely this site multiple data collected and stored in the process of connection, such as:

• IP address, which may be provided to you by your telecom provider or owned by you;
• versions of protocols used;
• time the site was accessed;
• browser version that you are using;
• information about parts of website you are accessing.

This information is recorded automatically, stored temporarily (about a month or two) is not used to identify you, and not shared with anyone. This information is used to provide the optimal performance of this site and to ensure the stability of its service.

E-mail
You are provided with an opportunity to reach us via e-mail. If you are willing to contact us in such manner, we will collect and store:

• e-mail address you chosen to contact us;
• technical data related to delivery of this message, provided by mail servers;
• your name and any personal information that only you will choose to share with us composing the mail (is not mandatory);
• information regarding the purpose of your message.

If you will contact us with business intentions provided data will be used to contact you to fulfill your requests and there may be subject to common law and may be stored as long as the parties are engaged in business relations. Otherwise data will be stored in a period of one year.

Cookies
Cookies are small data files that are stored in special locations operated by the browsers. They are mostly used for recognition and storing preferences. Cookies can be issued by us (first-party cookies) or by third-party companies (so-called third-party cookies).

You can learn more about cookies here.

What rights do you have regarding your data?
You always have the right to access your stored personal data, the right to request that it be corrected, restricted, or deleted. You can contact us at any time using the provided e-mail address if you have further questions about the issue of privacy and data protection. If you have provided us with any of your personal data you can revoke your consent any time.

You may also, file a complaint with the competent regulatory authorities: Agency for Personal Data Protection in Bosnia and Herzegovina (AZLP)

www.azlp.ba
Dubrovačka br. 6
71000 Sarajevo
Bosnia and Herzegovina
tel.: +387 33 726 250
fax: +387 33 726 251
e-mail: azlpinfo@azlp.ba